Latest News The first two stages of Skills’ transition are complete 8 Sep 2022read more Skills prepares for Go Live 2 19 Aug 2022read more Skills works through its transition 17 Jun 2022read more COVID-19 – What you need to know from March 2022 1 Mar 2022read more Skills’ transition plan has been approved 28 Feb 2022read more How to keep, grow and enhance your contact centre team 9 Dec 2021read more COVID-19 – What you need to know from November 2021 15 Nov 2021read more Financial advisers: here’s how to meet new Code of Conduct requirements 15 Nov 2021read more Changes to Skills’ Security programme 11 Nov 2021read more Five helpful insights into contact centres 20 Oct 2021read more Building a great team with contact centre expert Kaye Kennedy 13 Oct 2021read more How contact centre qualifications can help drive your organisation forward 7 Oct 2021read more « Older Entries