A verifier confirms that a candidate can consistently perform specified tasks in the workplace to organisational requirements.
As a verifier, you play an important role in the assessment process by observing staff perform tasks in the workplace and providing feedback on their performance to assessors.
Thank you for supporting your organisation and contributing to the further development of your team members.
What is verification?
Verification is used as part of the assessment process to confirm that:
- a candidate can consistently complete certain tasks to the organisation’s requirements.
- learning gained by the candidate on training programmes has been transferred to the workplace.
- workplace evidence supplied for the assessment (such as workplace documents) is the candidate’s work.
The verifier’s role
A verifier confirms that a candidate can consistently perform specified tasks in the workplace to organisational requirements. This evidence is then passed on to the assessor.
The assessor’s role
The assessor carries out the actual assessment by reviewing all evidence. Evidence typically includes the candidate’s answers to questions, workplace documents, and verification.
Who can be a verifier?
It is expected that a verifier is:
- the candidate’s supervisor, manager or other senior (where this is not possible, please discuss with the candidate’s assessor or The Skills Organisation).
- in a position to observe the candidate in their day-to-day duties.
- very familiar with the tasks that the candidate needs to carry out.
- very familiar with the standard required within your workplace.
- very familiar with industry codes, regulations and applicable legislation.
- able to verify workplace evidence presented by the candidate.
The verification process
- Familiarise yourself with the requirements of the verification.
- Discuss the verification with the candidate so that they understand what they are expected to do.
- Observe the candidate (as required) and record your observations. If you have previously observed the candidate correctly completing the activities over a few separate occasions you do not need to set up an observed session.
- Sight any relevant workplace evidence and ensure that it is current (within the past two years).
- Provide feedback to the candidate. If the candidate has not successfully completed all aspects of the verification, agree on a time to repeat the observation. Sufficient time should be allowed between verification meetings to give the candidate time to practice or receive training/coaching.
- Ensure that the verification is complete and comments recorded where required (this should be in your own handwriting). This includes providing your contact details, in case the assessor needs clarification from you.
- Return the verification checklist to the candidate or assessor, as instructed in the assessment.
Important points to remember
The candidate should consistently perform specified tasks repeatedly in the workplace to organisational requirements. • The candidate should be able to complete the activities without being prompted or guided. • As the verifier, you need to be confident that the candidate can repeat the task without further supervision.
Download a copy of the guidebook here.