Real Estate Qualifications Review- Consultation

Real Estate Qualifications Review

Call for Consultation 

Have your say on the newly designed Real Estate qualification suite

Having a robust, local, fit for purpose and efficient qualification for the Real Estate profession is paramount for the long-term success of the real estate industry.  The Skills Organisation (Skills) together with the Real Estate Authority (REA) and the Real Estate Institute of New Zealand (REINZ) have aligned to review the qualifications, with Skills leading the design of a new qualification suite to fulfil the requirements.    We are pleased to present for industry and public feedback proposed changes through this consultation document.

Skills, REA and REINZ have worked closely with people from the real estate industry to better understand their needs, both now and into the future, to design a qualification suite that is fit for purpose and supports a career pathway in real estate. The next 5-10 years is a critical period for the real estate sector, with many seasoned branch managers and agents planning to retire and exit the industry. You can view the joint press release here

The objective of the review and the proposed qualification solution is to ensure that the real estate qualifications suite and delivery programmes are fit for purpose for the industry and meet regulatory requirements. A strong New Zealand qualifications suite is key to supporting high standards of conduct and professionalism across the industry and plays an important role in lifting public confidence in real estate professionals.

Skills now invite the wider industry and New Zealand public to provide feedback on the following draft documentation on the real estate qualifications suite. We are seeking both feedback and endorsement (if the option is agreeable) to demonstrate support for the proposed change.

What we need from you by 22 February 2021:

Please see the below outline and consultation material for further information.

Feedback and/or endorsement of the proposal can be made to Skills via our online form by 9 am Monday 22 February 2021. Any feedback received will be treated as confidential, shared only with REA & REINZ. An aggregated summary of key feedback themes will be made available publicly.

If you are willing to confirm that you were part of the consultation process and approve the new pathway, please fill out the NZQA attestation form below and return to Melissa Smith at

Next steps

Required step


Step 1: Complete review of existing qualifications

Gather feedback from industry and education providers to design an alternative suite


Step 2: Consultation

Invite feedback from industry and the public on the proposed qualification suite.

Consultation closes 9 am Monday 22nd February 2021

Step 3: Review submissions and feedback.

Determine whether to edit the final qualification suite based on feedback received.

February 2021

Step 4: Submit final option to NZQA for approval

April 2021

Step 5: Work with the Ministry of Justice to complete changes to licensing Regulations and Legislation as required.

April- June 2021

Step 6: Final option approved by NZQA

June 2021

Step 7: Work with training providers to develop training programmes for enrolment. We will be calling for more industry assistance here.

June-December 2021

Step 8: Enrolments open for new learners. Support from training providers with transitional arrangements for existing learners.

December 2021- early 2022

Proposed Real Estate Qualification Suite Outline

Good News, Skills Group Buys David Forman

Good News,

Skills Group Buys

David Forman

Skills Group is pleased to announce the purchase of New Zealand’s leading sales training business, David Forman.

For 50 years, David Forman has been a leading provider of sales training in New Zealand and will be a great addition to our portfolio.

By combining David Forman’s sales expertise with Skills Group’s 28 years of experience supporting businesses upskill their people at work, Skills Group will have an even wider set of tools to support our customers and the growth needs of industry.

We learned through the uncertainty of COVID-19 that growing people at work is critical for businesses. With that in mind, it’s great to have David Forman, the go-to provider for sales training, joining us to offer an even broader range of expert services to Kiwi businesses.

Customers of Skills Group will have access to the full suite of David Forman services, as well as their experienced team who will be staying on to support the transition to Skills Group.

If you’d like to find out more about how you or your team can take advantage of these new opportunities, don’t hesitate to get in touch.

Postgraduate Certificate in Public Management Launches – A World-First

Postgraduate Certificate in Public Management Launches

A World First 


Postgraduate Certificate in Public Management

In 2021, Victoria University of Wellington’s School of Government will offer a world-first post-graduate Certificate in Public Management (PGCPM) co-designed with the Government Regulatory Practice Initiative and the Skills Organisation. The programme is taught face to face (or by zoom attendance) in Wellington or Auckland in 12 one day modules between March and December. It is for nominated staff of central and local government policy or delivery agencies anywhere in New Zealand. Students will be in a cohort of up to 40 completing the programme together and assisted to develop strong supportive networks through group modes of learning.

For experienced public officials, particularly those who are regulatory or policy practitioners in or aspiring to management in central or local government organisations, gaining a PGCPM will expand understanding of the theory and practice of public management and regulatory practice in 21st century in Aotearoa/New Zealand and open career development options. Participation leads to upgraded personal competencies and capacities as managers and the ambition, imagination and courage to improve practice in regulatory organisations. The tertiary qualification builds on G-Reg’s NZQA courses offered currently by the Skills Organisation.

There are four courses in the PGCPM, two of which focus on regulatory practice and policymaking specifically. Successful completion can lead to the full Victoria University of Wellington’s internationally accredited Master of Public Management (12 courses). All courses are delivered at the VUW premises at Rutherford House, Lambton Quay, Wellington or Level 4 of 50 Kitchener Street, located in the Auckland CBD. Each course meets from 9.30 am to 5:00 pm on three separate days.


The Four Courses and 2021 Calendar



February  22


March 3

March 22

April 20


May 19

June 15

July 6


August 10

September 8

September 28


October 19

November 16

December 7

Course 1: Public Managers and the Policy Process

How are the roles, work and accountabilities of public officials shaped by the institutions of responsible government? Learn how to go about managing the achievement of desired policy outcomes in the public sector through the work of analysis and design (including public engagement), implementation and evaluation.

Course 2: Public Management: Managing for Results

Learn how to effectively achieve the desired policy outcomes sought by central and local government by managing strategically from top to bottom of an organisation in a recursive cycle of planning, resourcing, implementation and review.

Course 3: Regulatory Policy

This course explores key concepts and frameworks for successful regulatory practice in complex 21st century environments. Students will reflect on contemporary developments in regulatory practice and reform, drawing on theories and experiences including international trends and influences, evaluate regulation and regulatory policy and consider the strengths and weaknesses of different approaches and policy settings/tools and their suitability in specific jurisdictions.

Course 4: Regulatory Practice in the 21st Century

Contemporary issues in regulatory practice are examined with emphasis on the roles of the agencies in successfully implementing regulatory policies through New Zealand case studies. The delivery of regulatory practice is examined.  

Participants and criteria for eligibility

The PGCPM is a professional development programme for public officials already in or about to enter middle/upper, service and regional management or analysis/advisory roles. Students are nominated by their manager who will be looking for applicants with particular promise and/or capability in their organisations, including the medium/long-term potential to rise to upper regional and senior management. There are reduced fees through this route.

For acceptance into the PGCPM an applicant must:

  • Be supported by their employer for participation (‘Nomination’); AND
  • Have a Bachelor’s degree (NZQA Level 7) in any discipline from a New Zealand (or overseas equivalent) university; AND two years relevant experience in the public sector (this requirement may be waived in special cases); OR
  • Have extensive practical, professional, scholarly, public or community sector experience (‘Special Entry’).

If you want to be considered, please email or call Verna Smith or Bill Ryan (contact details below) at any time between now and mid February 2021 to discuss your eligibility. We will then refer you to our administrative colleagues to help you fill out application forms.

Cost (to be confirmed)

In 2021, the fee per participant for the four-course programme is $7070.00 GST exclusive.  In addition there is a one-time student levy of $449.42 (GST inclusive) for distance students or $871.00 (GST inclusive) for Wellington-based students.

Information, advice and applications

Organisations and individuals wanting more information or advice and to provide nominations are asked to contact the Academic Coordinator, Dr Verna Smith or Regional Coordinator, Adjunct Professor Bill Ryan (contact details below). The academic staff developing and teaching the programme are:

Academic Coordinator

Dr Verna Smith


Phone: 021 148 166

Chair of Regulatory Practice

Professor Jeroen van der Heijden


Phone: 04 463 5082

Verna is a Senior Lecturer in Public Policy in the School of Government. She previously worked for several government agencies, managing and service development housing, funding of non-profit agencies, social and family services, treatment and rehabilitation of people with disabilities
Professor Jeroen van der Heijden is the inaugural holder of the Chair in Regulatory Practice. He works at the intersection of regulation and governance and has a specific interest in regulatory stewardship and dynamic governance regimes.
Regional Coordinator

Adjunct Professor Bill Ryan


Phone: 027 476 4201


Dr Flavia Donadelli


Phone: 04 463 7647

Bill has been a public administration and management academic in Australia and New Zealand for many years, and has published and consulted in governance and governing, strategic planning and management, service delivery and monitoring and evaluation. He is particularly interested in ideas emerging in New Zealand and Australia as public services adapt to the 21st century.
Flavia obtained a PhD in Political Science from London School of Economics and Political Science in 2017, after also pursuing a Masters in Regulation at the same institution (2011-2012). Currently, she is working on an analysis of administrative reforms and innovation in the New Zealand public sector and on the role of redistributive regulatory actions in developing countries.


Coming Back from Challenge

Bailey Hair

It was just a normal workday – three workmates heading to a job in Clevedon. When out of the blue, a car travelling toward them crossed the centre line, crashing straight into the front of their work van.

Two of the van’s passengers were Bailey Hair and Kade Duncan, both Skills’ apprentices in the final year of their electrical apprenticeship.

They were travelling with another workmate when the car rounded the corner and met them head-on. The impact was intense and Bailey, seated in the back, was “ragdolled” forward.

“I got thrown forward. The driver and Kade had minor injuries but I was trapped in the car,” says Bailey. “I couldn’t get the door open and was yelling at my workmates to open it.”

Bailey suffered two collapsed lungs, a fractured spine, fractured hip, broken foot and a broken collarbone. He was airlifted to ICU at Middlemore Hospital.

That was in March 2019.

Talking to Bailey now, however, it’s clear to see that though the wounds have healed, the psychological impact on him has been severe and ongoing. But, he says, recovering at home and having his Skills apprenticeship to focus on was a huge help.

“I still go to counselling every week, it was pretty traumatic – but Skills was great. My account manager, she helped me with everything like booking my block courses and things,” says Bailey. “I just thought I have to be off work, so I can either sit and play PlayStation and watch TV all day or I can get stuck in. So, it was good to have something to work towards, to have a distraction from the injuries.”

It’s this kind of perseverance which really impressed the team at Skills. Antony Russell, Auckland Area Manager for Skills, says that despite the ongoing nature of their injuries, the two apprentices showed a huge level of resilience.

“I think both Kade and Bailey are a testament to how it is possible to overcome challenges and keep on track with your goals,” he says. “We are really proud of both of them.”

Kade Duncan

Kade Duncan

 Though his injuries were thankfully more minor, Kade says the experience has certainly changed his perspective on life.

“It’s definitely changed. With work and stuff, it still just carries on but I have got a lot more respect for life than I did have. I definitely appreciate the small things.”

Bailey’s of the same view.

“I think it did change my perspective. I feel like you just can’t waste life. So, I do try and achieve as much as I can.”

Applications for the Financial Services – Alternative Pathways for Individuals are now open

Applications for the Financial Services

Alternative Pathways for Individuals now open


What is the Alternative Pathway for Individuals?

Skills has developed the Alternative Pathway for Individuals – an assessment process for people who wish to demonstrate that they meet the competence, knowledge, and skill requirements of the new Code of Professional Conduct for Financial Services. If you are an experienced adviser but do not meet any of the other specified ways of demonstrating the standard, this process is for you.

The Alternative Pathway process evaluates a person’s experience, demonstrated by a portfolio of evidence, and alternative qualifications where applicable, against the outcomes of the New Zealand Certificate in Financial Service, Level 5, Version 2.

What will I achieve?

Successful applicants will receive a letter from Skills to confirm they have met the capabilities equivalent to the relevant Level 5 qualification outcomes – as outlined in Part 2, Standard 6 of the new Code of Professional Conduct for Financial Advice Services.

Awarding of the qualification is not an outcome of this process. If you would like to achieve the qualification, you should talk to one of the Training Providers.

This alternative pathway assessment will allow an individual to demonstrate competence, knowledge, and skill in an objective, measurable and independently verifiable manner, in line with the expectations under the commentary in Part 2 of the Code of Professional Conduct for Financial Advice Services.

How does the Alternative Pathway for Individuals work?

You will need to meet entry requirements to be eligible for this pathway. Then you will need to collate and submit a portfolio of evidence showing you meet the required competencies. This will be evaluated by a registered Financial Services assessor  As part of the process, the assessor will contact you to arrange a time to have a competency discussion about the evidence you have provided and to gain insight into your experience, knowledge, and skills.. If you have any questions along the way, we’re here to help.

If anyone is unsure whether this is the right pathway for them, they should discuss their options with their compliance consultants.

You can view full details and apply here.

Conflict Management/COA: Suspension of Trainee Sign-Ups

As you may be aware, Skills is in the process of updating the Learning & Assessment resources for the COA/ Conflict Management unit standards, 27360, 27361, and 27364.

This update of resources will mean the information provided to learners, assessors, and trainers is more up to date and learner experience is improved.

We intend to change the resources, not the processes. Signing up, logging in, reporting etc will all be identical to the current system. Simply the resources seen by all will be new.

In order to make this transition as smooth as possible and to ensure that there is no conflict between the old and new resources for learners and providers, we will be suspending new enrolments for a period of 3 days.

Skills requests that all learners signed up to the current resources are signed off as completed by 5 pm on Monday the 21st Sept.

Conflict Management courses can be run any time in the week before this date, including the weekend (19th and 20th). This will give assessors a full day on the 21st to report credit.

We will then hold all sign-ups from 5.01 pm on Monday the 21st Sept until end-of-day Thursday (24th).

Sign-ups to the new resources can then start on the morning of Friday the 25th.