Skills prepares for Go Live 2

Skills prepares for Go Live 2

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As you will be aware, the Reform of Vocational Education (ROVE) is well underway. Skills has completed the first transition to St John in July 2022, also known as ‘Go Live 1’. Skills will be transitioning the next wave of programmes to multiple organisations (also called Receiving Organisations). We call this ‘Go Live 2’.  

The transition will take effect from 1 September 2022. 

Go-Live 2  Appliance Servicing, Customer Premise Systems, Electrical Equipment in Explosive Atmospheres, Electronic Engineering, Electronic Security, Motor Rewinding, Roofing, Switchgear Fitting  ICE including Etec 
Case Management, Contact Centre, Credit Management,  Emergency Communications, , Public Sector, Real Estate  Ignite 
Roofing  Vertical Horizonz 

The information we hold about organisations and their formal training agreement(s) will remain confidential and secure throughout the process.  

As part of the transition, from 26 – 31 August 2022 Skills will implement a ‘read only’ to My Skills and Skillsbank. If employers or learner(s) use these systems, this means that:  

  • No changes can be made during the read-only period however they can still view the information in these systems before 26 August 2022.   
  • Learners will not be able to access their learning materials or assessments however you can contact your Account Manager or Skills Customer Support team who can email learners copies. 
  • Learners will also need to hold on to any paper-based assessments they complete as these can’t be submitted during this time.  

For those who don’t use these systems, the read-only period won’t affect you. 

The services and support employers and learner(s) receive will carry over to the Receiving Organisation (RO). Some Skills Account Managers are transferring to the ROs and some aren’t. If your Account Manager does change, Skills will transfer your training to the RO and work with them to ensure that all Account Managers are trained and ready to support you. 

As much as possible, Account Managers will stay with their existing apprentices. 

The details of each transition are specific to whether you’re an employer, learner or assessor; and to which RO you’re transferring. We sent out tailored communications to employers affected by Go Live 2 on August 18th explaining what will happen next and providing a set of Frequently Asked Questions (FAQs). 

If you are an employer and haven’t received these details, you can contact the Skills Customer support team on 0508 754 557 or  for assistance. 

If you have a Trades-specific question, check out our FAQs here, or if your query is non-Trades-specific, you can read these FAQs to learn more. 

Skills works through its transition

Skills works through its transition

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Since our transition plan was approved in February this year, Skills has been working through the process of transferring its Arranging Training functions to Te Pūkenga WBL and other providers (known as Receiving Organisations (ROs)). You can read the Transition Plan here.

Skills has worked with the ROs to identify the roles its staff will transfer into and has now completed the ‘Expression of Interest’ process for those roles. 

We hosted a series of information forums alongside the ROs educating staff on the ROs. You can find out more about the seven ROs Skills is working with here. 

Over the next few weeks, we’ll confirm with staff which RO they will transition to. Each RO will be scheduling time for induction training closer to the transition date. 

This change in Skills’ structure means adjustments for our digital and technology systems. Some employers and learners will need to change their logins for systems like My Skills and Skillsbank. If you’re among them, you can expect to receive communications from us guiding you through the re-set in August. 

The transitions, what we call ‘going live’, to the new arrangements will take place at three different dates.  

Go-Live  Industries  Receiving Organisation  When 
Go-Live 1  Ambulance   St John    1 July 2022  
Go-Live 2  Appliance Servicing, Customer Premise Systems, Electrical Equipment in Explosive Atmospheres, Electronic Engineering, Electronic Security, Motor Rewinding, Roofing, Switchgear Fitting  ICE including Etec  1 September 2022 
Case Management, Contact Centre, Credit Management,  Emergency Communications, , Public Sector, Real Estate  Ignite 
Roofing  Vertical Horizonz 
Go-Live 3  Adult Education, Building Surveying, Business, Civil Defence, Conservation, Coordinated Incident Management Systems, Cranes, Electricians, Elevated Work Platforms, Financial Services, Fire & Rescue, Industrial Measurement & Control, Industrial Rope Access, Organisational Risk & Compliance, Plumbing, Gasfitting & Drainlaying, Project Management, Regulatory Compliance (G-Reg), Rigging, Scaffolding, Security, Statistics and Workplace Health & Safety   Te Pūkenga WBL  1 October 2022 
Electricians  ETCO 
Plumbing, Gasfitting & Drainlaying  ICE 
Adult Education, Business, Intelligence, Offender Management, Project Management, Security   Ignite 
Financial Services  Strategi 
Industrial Rope Access, Rigging, Scaffolding  Vertical Horizonz 

 Skills transitioned to the WDC in October 2021. Click here to see the WDC transition plan.

We will also be shifting out of our Wynyard Wood House premises at 60 Highbrook Drive, East Tamaki. From October, all Auckland staff working for the Skills family of brands will be based either at Ellerslie or the Auckland-based campuses belonging to Ignite and ICE. 

Skills’ transition plan has been approved

Skills’ transition plan has been approved

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The Tertiary Education Commission (TEC) Board has approved Skills’ transition plan, giving Skills and its learners security for the future under the Reform of Vocational Education (RoVE).

The transition plan lays out how Skills will transfer its Arranging Training functions to Te Pūkenga and six different Private Training Establishments (PTEs). These are known as receiving organisations.

Skills’ receiving organisations are:

Public training establishment

Skills-associated PTEs

Independent PTEs

Te Pūkenga Work Based Learning subsidiary (WBL)

Ignite Colleges

Vertical Horizonz (VHNZ),


Industry Connection for Excellence (ICE)

Electrical Training Company (Etco)



Strategi Institute



St John

Skills is the eighth transitional ITO to have its plan approved, but the TEC Board says with seven receiving organisations and three transition dates (1 July, 1 September and 1 October 2022), Skills’ plan was the most complex by far.

All seven receiving organisations were required to provide detailed Receiving Plans, which were endorsed by the RoVE Programme Board to the TEC Board. Approximately 57 percent of Skills’ learners will transition to Te Pūkenga WBL with the rest split across the other six receiving organisations.

Skills is grateful to have the support of its industries and employers behind its plan.

“There’s been a lot of work put into that transition plan,” says Skills chief executive Garry Fissenden. “We’re proud of getting this transition plan approved, and of TEC’s endorsement that this is a good plan. We’ve now passed another hurdle and we’re all go for the future.”

Responsibility for Skills’ qualifications development, moderation, consent to assess, and programme endorsement moved to Waihanga Ara Rau WDC, Toitū te Waiora WDC, and Ringa Hora – Services WDC on 4 October 2021.

“Congratulations to everyone involved at Skills and Primary and across TEC, NZQA and all of the receiving organisations,” said Gillian Dudgeon, deputy chief executive, delivery directorate at TEC.

Te Pūkenga operating model

Te Pukenga operating model

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Te Pukenga have developed their new Operating Model and will be shortly going out to consultation.  The Operating Model provides a high-level view of the functions and services that Te Pukenga will deliver.

Consultation will be running from 18 October through to 8 November. 

The Operating Model, Business Case and Implementation Plan are due to be presented to the Minister by the end of the year.

Skills enters the next phase of RoVE as Workforce Development Councils go live today

Skills enters the next phase of RoVE as Workforce Development Councils go live today

A group of people meet at work.

As of today, Skills has transferred its standard setting functions to the Workforce Development Councils (WDCs). However, it is business as usual for all apprenticeships and other training.

The standard setting function for Skills industries has been handed over to the following WDCs.

Workforce Development Council Specific areas covered Skills Industries transitioned
Waihanga Ara Rau, Construction and Infrastructure Construction (including heavy, civil residential, non-residential and related engineering) and associated industries and trades, and infrastructure including water supply and drainage, gas supply, electricity generation and distribution, telecommunication, road and bridge building, and related engineering. Trades: Electrical, Plumbing, Gasfitting, Specialist Electronics including electronic security, Industrial Measurement and Control, Drainlaying, Scaffolding, Roofing, Cranes, Rigging, Elevated Work Platforms, Industrial Rope Access.
Toitu te Waiora, Community, Health, Education and Social Services Health care and health services (incl. mental health and addiction), public order and safety services, education, child and aged care, social services, skin therapies and nail technology, funeral, crematorium and cemetery services, urban pest control, health and safety, regulatory services, educational support services, residential care services, child care services, disability services. Adult Education, Ambulance. Fire, Civil Defence, Emergency Communications, Offender Management, Regulatory Practice and Intelligence, Workplace Health and Safety.
Ringa Hora, Services Aviation, hospitality, retail, travel, tourism, cleaning and caretaking, security, contact centres, real estate and financial services. Real Estate, Security, Public Sector, Case Management,  Contact Centre, Financial Services, Organisational Risk and Compliance.

Our Transition Plan to TEC will be submitted in October. This will outline where our industries will be transitioned to later next year. We hope to bring you TEC’s decision in December. You can read more about RoVE and how it will affect Skills here, and learn more about WDCs here.

WDC Services Ringa Hora name and CE announced

WDC Services Ringa Hora name and CE announced

A group of coworkers sit at a boardroom table.

Ringa Hora Services Workforce Development Council has launched its new name and inaugural chief executive officer.

The WDC serves the needs of a broad range of industries, including aviation, hospitality, retail, travel, tourism, cleaning and caretaking, security, contact centres, real estate and financial services. A te reo Maori name was sought for the WDC. Dr Joseph Te Rito, a distinguished Māori language specialist and academic, suggested ‘ringa hora’; ‘ringa’ are ‘hands’, and ‘hora’ means ‘spread out’ and in this case, facing upwards. ‘Ringa hora’, the upturned, outspread hands symbolises ‘manaakitanga’, ‘hospitality’ and ‘service’.

Council Chair, Hinerangi Edwards advises: “We are pleased to welcome Kari Scrimshaw as Chief Executive for Ringa Hora. In Kari we have found a leader who is committed to our kaupapa and has a track record of successful start-ups in both public and private sectors. Kari has the personal and professional grit that we believe will support Ringa Hora to contribute to a capable, productive and healthy workforce through vocational education transformation and industry leadership.”

Kari is currently a Director at professional services firm PwC and has spent the last year working alongside the six interim Establishment Boards, Transitional ITO CEs and industry partners with RoVE/TEC as the Workforce Development Council Lead.  Kari started off her working life in tourism and hospitality operations in the UK and the US. More recently she led the set up and establishment of the Climate Change Commission and has held other leadership roles across the public service.

Edwards added “We know that many of our service industries are hurting and need many arms outspread towards them. Our team, led by our CEO, will focus on serving businesses, learners and their communities through supporting the development of meaningful qualifications and standards.”