Conflict Management

Train the Trainer Course

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In August 2013 the Associate Minister of Justice Chester Borrows announced mandatory training requirements for the security industry.

Who do the rules apply to?

The training applies to both Licence and Certificate of Approval holders. Crowd controllers, crowd controller employees, property guards, property guard employees, personal guards and personal guard employees.

What are the requirements?

All of the people covered by the new requirements will need to achieve the following three NZQA unit standards:

    • 27364 – Demonstrate knowledge of the security industry in the pre-employment context
    • 27360 – Demonstrate knowledge of managing conflict situations in a security context
    • 27361 – Manage conflict situations in a security context

Train the trainer – Training providers

The following providers are able to deliver this course – interested candidates should contact them directly.

Quinton Swanson
Phone: 021 777 971

C4 Group
Chris Lawton
Phone: 09 636 7339