Public Sector
Flexible learning
Do you want to help your staff remain productive while growing their capability?
Skills can offer flexible learning options with online training and assessment modules designed specifically for those in local and central government. Learners can access the online learning platform from the office or home, and work through modules in a way that suits them. They can draw on their workplace experience for the online assessments.
Talk to us if you need a tailored solution.
What are the benefits?
For the learner
- Access from anywhere and work at your own pace
- Build capability and refresh your existing knowledge
- Stay motivated and engaged with your organisation
For the employer
- Help build career pathways for staff
- Improve staff attraction and retention
- Help teams stay connected and engaged by learning together
Which qualifications can staff gain?
New Zealand Certificate in Regulatory Compliance Core Knowledge (Level 3)
Overview
This qualification provides a broad overview of New Zealand’s regulatory system. Suits: All Staff
Delivery
Online, self-paced learning and assessment package through a Learning Management System (LMS).
Consists of 6 Modules
Pricing
$350+GST – 6 month duration
New Zealand Certificate in Public Sector Practice (Level 3)
Overview
An introductory qualification for new public sector employees that operate in a variety of roles. Suits: All Staff
Delivery
Online, self-paced learning and assessment package through a Learning Management System (LMS).
Consists of 4 Modules
Pricing
$350+GST using an external assessor – 8 month duration
New Zealand Certificate in Intelligence (Introduction) (Level 3)
Overview
This qualification provides a broad overview of New Zealand’s regulatory system. Suits: All Staff
Delivery
Online, self-paced learning and assessment package through a Learning Management System (LMS).
Consists of 6 Modules
Pricing
$350+GST – 6 month duration
New Zealand Certificate in Contact Centres (Level 3)
Overview
An introductory qualification for people working in a contact centre and covers the range of basic knowledge and skills required in this industry. Suits: Contact Centre staff.
Delivery
Workplace assessment using logbooks on Skills Bank
Consists of 4 Modules
Pricing
$350+GST – 7 month duration
New Zealand Certificate in Business Administration and Technology (Level 3)
Overview
An introductory qualification for people working in business and administration. Suits: Administration Officers, Support Officers, Technical Support, EA’s.
Delivery
Workplace assessment using Skills Bank resources
Consists of 4 Modules
Pricing
$350+GST – 11 month duration
New Zealand Certificate in Regulatory Compliance Operational Knowledge (Level 4)
Overview
This qualification provides a broad understanding of the operational side to regulatory compliance. Suits: All Staff
Delivery
Online, self-paced learning and assessment package through a Learning Management System (LMS).
Consists of 3 modules
Pricing
$450+GST – 7 month duration
New Zealand Certificate in Business (Introduction to Team Leadership) (Level 3)
Overview
Designed to equip new managers, people wanting to develop into management with the basic skills they need to lead their teams effectively. Suits: Staff who meet the requirement to lead a team and/or project or are responsible for the development of others.
Delivery
Workplace assessment using Skills Bank resources
• Consists of 2 Modules
Pricing
$350+GST – 10 month duration
New Zealand Certificate in Public Sector Service Delivery (Level 4)
Overview
This qualification aims to give people the skills and knowledge to perform high quality service delivery in compliance with public sector requirements, for a broad range of stakeholders.
Suits: All Staff
Delivery
Online, self-paced learning and assessment package through a Learning
Management System (LMS).
• Consists of 7 modules
Pricing
$450+GST using an external assessor – 14 month duration
New Zealand Certificate in Business (First Line Management) (Level 4)
Overview
Designed for people who are managing performance objectives for individuals and teams. You need to be responsible for managing people, resources, or workplace operations. Suits: Anyone responsible for performance outcomes of their team
Delivery
Workplace assessment using Skills Bank resources
• Consists of 2 modules
Pricing
$450+GST – 10 month duration
Self-paced learning
Online learning for individuals and businesses in the areas of Sales, Service and Leadership.
Modules in the areas of:
• Challenging Customer Services
• Communication Skills
• Customer Service Skills
• Leadership Skills
• Sales Skills
• Stress & Resilience Skills
Delivery
Online, self-paced learning not linked to qualifications
Pricing
Cost based on number of learners accessing the content.
Take a look at our range of Business qualification options
