From maintaining public spaces to drafting new legislation, all levels of public sector staff from the lower level roles through to top management, play an important role in New Zealand’s society. Your staff are the engine that drives your organisation, so it’s important they have the support and training they need to get the job done, while representing your brand well.
At Skills we understand the pressures the public sector faces in terms of efficiency, public perception and compatibility with other organisations. Our training is designed to provide your staff with the tools they need to meet expectations and drive growth. For people new to public sector work, or working in more hands-on roles, then training can provide a clear understanding of key legislation and the practices required to operate in this field.
For those with more experience, additional training can help drive further career growth and develop leadership capabilities. It helps to ensure that people in management roles have the ability to deal with complex situations well, know how to encourage growth in your teams and can improve general processes. Training can also help give these staff members more confidence when it comes to managing budgets and the administrative side of their roles.
Find out more about Regulatory Compliance training, why it was introduced, the competencies your team will gain and the benefits to your organisation.
A team that learns together, performs together. Investing in your people will create enthusiasm and passion for the job at the same time as growing your overall competence.
Providing your staff with practical knowledge and skills that they can implement into their day to day work will help to drive continuous improvement, and consistency in performance.
Providing your team with foundational knowledge in ethics, legislation and best practice will aid in helping them to correctly identify, assess, manage and audit risks.
Your staff are often on the front line and can face harsh scrutiny from the media and public when things don’t go according to plan. Staff with the right kind of training can be the difference between happy stakeholders and a PR nightmare.
Nurturing your teams’ ongoing professional growth and providing them goals to work towards, will help to drive engagement, reduce turnover and maintain historical organisational knowledge.
People at all levels in your organisation will learn to take ownership and lead in their areas of expertise. Whether it’s someone leading a team, or working independently in the field, you need people that can see the bigger picture and inspire confidence.
We work with businesses like yours to map out where weaknesses in skill sets lie, and how training can be used strengthen them. Our account managers will then work with you to select the right training programmes (and if required, customise them) to suit your needs.
Once a programme is chosen our team helps you to set up and embed the training programmes in your organisation, so that they work seamlessly with the daily activities of your staff, and with minimal disruption.
Skills training programmes and course materials are developed in consultation with industry representatives to ensure they are relevant and can drive consistent performance and growth in your organisation.
Trainees are assessed towards the end of their training to make sure they’ve gained the key knowledge/competencies they need to meet the nationally recognised standards.
Assessments can be carried out in the workplace by trained and registered workplace assessors, or through accredited training providers. Skills can assist with sourcing registered assessors or in training up your internal staff so that they can carry out the assessments in-house.
If your company already has internal training that is of a really high standard, you could look into doing an alignment. An alignment involves making a few changes to the way your training is carried out, so that staff who do your internal training receive a nationally recognised certificate.
Skills account managers will map out your training and everyday work and compare it to the competencies needed to gain a national qualification. They will then recommend tweaks and inclusions you can make to your training so that staff can get the formal recognition they deserve.
The support from Skills doesn’t just stop once your company is setup with a training programme or aligned to a national standard. We offer a wide range of resources, tools and dedicated staff to advise and support you on a continuing basis.
When your staff complete their training, Skills will submit the evidence of their competencies to NZQA so that they can be awarded their national certificate.
This evidence of competencies can be gathered from assessments, observing normal day-to-day work and from verification by team leaders and managers.
Nationally recognised qualifications are made up by a number of unit standards, which are set at different levels. The level of the unit standard indicates its degree of difficulty. This allows people entering into a qualification to start at a lower level, with easier to achieve unit standards, and work their way up to the higher levels as their knowledge grows with training.
When a trainee completes a unit standard, they earn credits for that particular unit. Once all the required credits have been achieved for that qualification, the trainee will be awarded either a National Certificate or a New Zealand Certificate.
Note: NZQA has reviewed its qualification systems and decided to update it to meet changing industry and technology needs. As a result the old National Certificates are being phased out and replaced with New Zealand Certificates which are the updated versions of the old qualifications.
Helping your staff to receive national recognition for the skills and training they do in their everyday work is something that pays for itself in no time at all. Here’s why:
Skills were extremely happy to be a part of the New Zealand Society of Local Government Managers (SOLGM) 2017 Excellence Awards, which took place in Auckland on 12th April.
The Awards included a range of categories recognising innovation in asset management, people development, and policy development. To honour Local Government leaders making a big difference in their communities, Skills developed and presented a Scholarship Award offering one sponsored place at the renowned Mt. Eliza Melbourne Business School. A prize to be proud of.
The upcoming IPANZ awards offer the public sector the opportunity to acknowledge and thank outstanding individuals and organisations for the incredible work being done in our communities. As sponsor of the Young Professional of the Year award, Skills is both proud and honoured to be a part of the celebration. See full story.